Open to Individuals & Businesses

Safe, Insured Shipping for Your Fragile & High-Value Items

Whether you're an individual sending a personal package or a growing business, drop off your cargo at any of our 13 designated hubs for multi-layer inspection, zero-damage packaging, and guaranteed insurance cover.

100% coverage on FragileCare
13 hubs nationwide

How it works

Open to everyone. Careful with everything.

Drop your fragile or high-value item at any designated hub. Our team inspects, packs, and insures it before it ever moves.

Hub Drop-Off Network

Available for individuals and businesses at our 13 hubs. Counter drop-off lets our team do the mandatory quality checks fragile and valuable items need.

Bill / Invoice Required

An official purchase bill is required for high-value cargo like gold, silver, and electronics. Cash transport is never accepted.

3–5 Layer Quality Checks

Pre-packing inspection plus custom wooden box transport for long-haul routes.

Express Corridors

Express T+1 / T+2 transit connecting Pokhara, Butwal, and Narayanghat.

Why counter drop-off

Every fragile parcel is checked in front of you

Doorstep pickup is not available for fragile and high-value cargo. Counter drop-off is what allows our trained hub team to run the mandatory pre-packing quality checks, verify your bill, and seal the package while you watch.

Protection matrix

Two tiers. One standard of care.

Every shipment is matched to the coverage tier built for its risk profile — from delicate electronics to gold and silver.

FragileCare

Laptops, computers, monitors, mobile phones, and delicate glassware or IT hardware.

Coverage limitRs. 15,000
Reimbursement100% guarantee
RequirementValid bill / invoice
Packaging SOP

3-layer standard, or 5-layer extreme padded wrap plus wooden box transport for maximum-risk items.

Lowest-in-market rate

ValueVault

Gold, silver, luxury footwear, high-value accessories, and legal documents.

Coverage limitRs. 10,00,000
Reimbursement90% of value
Insurance rate1% — lowest in market
RequirementMandatory purchase bill — no cash
Security protocol

Multi-stage hub checks and chain-of-custody tracking at every handover.

Quality control pipeline

Every parcel passes four checkpoints before it moves

From counter to doorstep, each handover is logged and physically re-checked.

01

Hub Drop-Off & Bill Verification

Bring your item to any of our 13 hubs along with the official bill.

02

Pre-Packing QC Check

Our team conducts an on-the-spot physical quality check before sealing.

03

Layered Packaging & Wooden Box

Wrapped in 3 to 5 layers of protective cushioning, placed in wooden transport boxes for transit.

04

Multi-Audit Handover

2–3 layer physical checks at every hub handover and rider transfer. If box denting occurs in transit, an immediate 1-layer deep check is triggered.

Packaging standards

  • 3-layer standard padded wrap for regular fragile items.
  • 5-layer extreme wrap for maximum-risk electronics and glassware.
  • Custom wooden box transport on long-haul routes.
  • Immediate 1-layer deep check if box denting occurs in transit.

What you need to bring

  • The item itself, unsealed, so our team can inspect it.
  • An official purchase bill or invoice for high-value cargo.
  • A valid ID and the recipient's full delivery details.
  • No cash — cash transport is strictly prohibited.

Network

13 hubs, nationwide

Find your nearest hub. Every location follows the same bill-verification and QC standard.

Koshi Province

Birtamode Hub

Bhagwan Chowk, opposite Bhatbhateni Supermarket
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Damak Hub

Damak-5, near Traffic Office
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Biratnagar Hub

Gogra Chowk, Biratnagar, Morang
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Itahari Hub

Panchha Mukhi Chowk, near Itahari Buspark
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Madhesh Province

Birgunj Hub

Birgunj-7, near Kanchanjangha School, Parsa
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Bagmati Province

Narayanghat Hub

Bharatpur-2, Jalma Hall Road, QFX Jalma Hall side
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Kathmandu Hub

Leknath Sadak, opposite Janamaitri Hospital
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Hetauda Hub

Sitalmahal Chowk, opposite the Ward Office
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Dhulikhel Hub

Hospital Chowk, BP Highway, near NIC Asia Bank
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Banepa Hub

Banepa, Chandeshwori Road, 50 m ahead of Ganeshthan
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Lumbini Province

Bhairahawa Hub

Siddharthanagar-8, Lumbini Road
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Butwal Hub

Butwal-11, Dev Siddha Chowk, Aadarsha Path
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Gandaki Province

Pokhara Hub

Bagmara Main Chowk, Kalika Sthan, Pokhara, Kaski
Sun–Fri, 9:00 AM – 6:00 PM
View on Google Maps

Get in touch

Vendor & volume partners

Shipping fragile or high-value cargo every week? Tell us what you send and our team will build the right coverage plan for you.

Business inquiry

Individual customers

Sending a single package? No business account is required. Walk into any of our 13 hubs with your item and its bill — our team handles the inspection, packaging, and insurance on the spot.

Call us for more info

01-5970736

FAQ

Common questions

Ready to send something fragile?
Drop it off at your nearest hub, or talk to our team about a coverage plan for your business.
Contact Us